Concept Pelvic Health (Concept Therapy and Wellness, PLLC) ("we", "our", or "us") is committed to protecting your privacy and handling your information in a transparent and secure manner. This Privacy Policy describes how we collect, use and safeguard information when you visit our website, www.conceptpelvichealth.com (the "Website")

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1. Information We Collect

We may collect the following types of information: 

• Information you Provide Voluntarily

  • Name​

  • Email Address

  • Phone Number

  • Any other information you submit through our contact forms

• Automatically Collected Information​

  • IP Address​

  • Browser Type

  • Device Information

  • Pages visited and time spent on the Website

This information is collected through cookies and analytics tools. ​​

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2. How We Use Your Information

We use the information we collect to: 

• Respond to inquiries submitted through our contact forms. 

• Communicate with you about our services

• Improve performance and usability of our Website

• Monitor and analyze usage trends.

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3. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience and analyze Website traffic. 

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You can choose to disable cookies through your browser settings. Please note that some features of the Website may not function properly if cookies are disabled. 

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4. Analytics

We may use third-party analytics services (such as Google Analytics) to understand how users interact with our Website. These services may collect information such as your IP address and browsing behavior. 

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5. Healthcare Information (HIPAA Notice)

While Concept Pelvic Health provides healthcare services, submitting information through this Website (including contact forms) does not establish a provider-patient relationship and is not intended for the transmission of sensitive medical information. 

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Please do not submit protected health information (PHI) through the Website.

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If you become a patient, your medical information will be handled in accordance with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), and will be governed by our separate Notice of Privacy Practices.

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6. How We Share Information

We do not sell, rent, or trade your personal information. 

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We may share information with:

• Service providers who help operate our Website (e.g. hosting or analytics providers)

• Legal authorities if required by law or to protect our rights

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7. Data Security

We implement reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet is completely secure. 

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8. Your Choices

You may: 

• Contact us to update or request deletion of your personal information

• Disable cookies through your browser settings

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9. Children's Policy

Our Website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information, please contact us so we can remove it. 

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10. Third Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices of those websites. 

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. 

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12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Concept Pelvic Health

Concept Therapy and Wellness, PLLC

Keller, TX

Email: office@conceptpelvichealth.com